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How gila80 Handles Your Personal Information

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with care at every step. This page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Account Data ProtectionWallet Transaction PrivacyYour Right to Access & DeleteIndonesia-Region CoverageSecure Account Handling
gila80 How gila80 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Team online

Live Chat Support

Reach our support team directly through the live chat on the gila80 site. Available around the clock for account and privacy questions, including data access requests.

Email Request

Send a written data request or deletion inquiry to our support email. We aim to respond to all privacy-related emails within a reasonable timeframe during business hours.

Account Settings

Some data preferences — including cookie consent and linked wallet details like OVO or GoPay — can be reviewed and updated directly inside your account settings page.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Secure Data Storage

Your account credentials and linked wallet information — DANA, OVO, GoPay — are stored using encryption. Access is limited to verified internal systems and authorised payment processors only.

Cookie and Session Use

We use session cookies to keep you logged in and to remember your last-used payment method. You can clear these from your mobile browser at any time without affecting your account balance.

Data Retention Policy

We keep your transaction and account records for the period required by applicable regulations. Once that period ends and your account is closed, data is removed from active systems on a scheduled basis.

Your Access and Correction Rights

You have the right to request a copy of the data we hold on your account, correct inaccurate details, or ask for deletion where permitted. Contact support via live chat or email to start that process.

Common Questions About Your Privacy on gila80

We collect your registered name, contact details, and the payment wallet you link — such as DANA, OVO, or GoPay. This is used solely to operate your account and process transactions.

We do not sell your data. We share only what is necessary with the payment processors handling your DANA, OVO, or GoPay transactions, and with compliance systems required by applicable regulations.

Transaction and account records are kept for the period required under applicable regulations in supported regions. After your account is closed, data is removed from active systems on a scheduled cycle.

Yes. Contact our support team via live chat or email to request a copy of your data or to ask for deletion where local law permits. We will respond within a reasonable timeframe.

Cookies keep your session active and remember your preferred payment method between visits. You can clear them through your mobile browser settings at any time without losing your account access.

Contact support immediately through live chat. Our team will review your account activity, help you secure your login, and investigate any unauthorised access to your linked wallet details.